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General Discussion / Re: system requirements
« Last post by Johannes @ Robots in Architecture on November 06, 2017, 07:05:50 PM »
Hello Nickolas,
Thanks, always happy to help :)
General Discussion / Re: system requirements
« Last post by nickolastd21 on November 03, 2017, 11:22:26 AM »
Thanks for a fast reply.

no flies on you sir, exactly what i was thinking lol "X5670 system is refurbished or used?"

i actualy have a gtx 770 sitting idle without a system so swapping out a gpu is easy enough.
but if the X5670 would possibly present as the next bottle neck it may pay to get a motherboard with some upgrade potential.

as for the dedicated slider in prc its very good at smoothing things out.

Thanks again Johannes
its i tight ship you run here with the prc software and forum.
General Discussion / Re: system requirements
« Last post by Johannes @ Robots in Architecture on November 03, 2017, 10:11:09 AM »
Hello Nickolas,

The collision checking will be much improved in the next member release, probably this weekend, with much less memory consumption.
For other purposes, the PRC calculations are quite fast, but it takes a while for Rhino to display all the lines etc. So a good start is disabling the display of frames, and in general hiding geometry in Grasshopper. That will greatly improve the viewport performance.
There is a dedicated slider for that in the menu - but you can also do it manually.

Regarding your replacement system, I don't believe that Rhino benefits greatly from Quadro cards, so you could easily go for a GeForce as well (unless you are using other software that does).
But I'm assuming that the X5670 system is refurbished or used? I guess for ~250EUR or so for the entire system it would have a good price/performance ratio, but as a 7 year old CPU basically any quad core you can buy today will be faster. The cheapest Ryzen quad core with HT (~4+4 cores) is 150EUR, a B350 mainboard 60EUR, and 16GB RAM 130EUR - the graphic card you could easily buy used.
KUKA|prc uses multithreading for some operations, while Grasshopper itself not so much - that seems to be coming with Rhino 6.

If the bottleneck is the HD4000, you could also buy or borrow a graphics card and see if it makes a difference. Literally any card should be faster than the Intel.

Hope that helps!
General Discussion / system requirements
« Last post by nickolastd21 on November 02, 2017, 11:59:13 PM »
Got a question regarding performance of the rhino grasshopper and prc as a whole.
my current set up is i3 4gb ram with hd4000 graphics
this suffers with most simulations and straight up crashes if i try to test for collisions but does work.
but would like a little more real time simulation and bigger tool paths.

planed system replacement is a workstation with:
Intel Xeon X5670 Six Core
Nvidia Quadro FX1800

would be grateful for any recommendations or experience with different system spec's
just trying to get a benchmark of whats needed to run prc well.

Thanks All
Support / Re: Problem with KR C4
« Last post by Johannes @ Robots in Architecture on October 17, 2017, 09:29:14 AM »
But after you have reinstalled everything, you can simply activate your project thorough WorkVisual and everything should be back in place!
You will lose all projects that you saved on the controller between the time you created the project and now, but the controller shouldn't be used as a program archiv due to memory limitations anyway.
Support / Re: Problem with KR C4
« Last post by OTTOOL on October 17, 2017, 08:33:53 AM »
Good Morning,

I wish it would be the network settings! But I didnt change anything in the network settings. I already called to KUKA Headquarter in Augsburg. But the supoprt engineer which helps me, dont know what "Cross3ADS 2 Abort" is, he also waits for an answer from specialist department. Otherwise he recommend me to run the Setup.exe and move back to factory settings.
It would be kinda hard for us, when we lose additional software.
Support / Re: Problem with KR C4
« Last post by Johannes @ Robots in Architecture on October 17, 2017, 12:34:24 AM »
That is definitely not supposed to happen. With the Cross3 error and the "online services" I would guess that the problem is somehow related with the real-time part of the KUKA. You didn't change any network settings, did you? Otherwise I would really recommend calling KUKA, see
Have your robot serial number ready!

Support / Re: Problem with KR C4
« Last post by OTTOOL on October 16, 2017, 01:12:40 PM »
Hey Johannes,

thanks for your fast answer. Loading a new/excisting projekt wont work. When I try to activate a new Projekt, or a axcisting one, message "OnlineServies_ErrorUnknown" appear.

Support / Re: Problem with KR C4
« Last post by Johannes @ Robots in Architecture on October 16, 2017, 09:05:20 AM »
Hello Otto,

Most likely it's sufficient if you just upload your WorkVisual project again, providing you've still got it somewhere. Or you can try activating a previous project at the controller. Projects can be accessed via the blue-ish button with a robot and a gear on the left side of the smartPad - you need an elevated user group.
That being said it's a good idea to make backups, you can either use the special KUKA backup USB stick, or just create an image of the HDD with an external program.

As your profiles says that you're based in Germany: KUKA offers a very helpful technical hotline that does not charge anything during business hours here, which is probably the fastest way to get help!

Support / Problem with KR C4
« Last post by OTTOOL on October 16, 2017, 08:24:49 AM »
Hey my name is Otto an I study wood engineering.
Since a few days we have a KUKA KR 210 R3100 C ultra with milling paket on our campus.
Unfurtunately I rekonfigurated the /r1/Program folder by uploding a big program to the kuka.
I accidentally deleted the /Program folder on the USB-Stick, but I thought it would be okay to create a new one.
So I done this, and pluged the stick into the robot, and started to restoring the files out of the archive.
A message appeared "Rekonfiguration wird durchgeführt".
Since the folder /Program  rekonfigurated I can't move any axis nor run programs.
A frequently shown message on the KCP is "Cross3ADS 2 Abort".
When I start the Robot the KUKA milling interface start, when I go to the main GUI I can't reopen the milling interface. The icon for opening the milling program is grey.

I hope somebody can help me here, if it's usefull I also can upload the log file.

Best regards
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