mxA， The $PRO_ACT singnal of the Automatic External interface is not active

[machens]

There is a problem when using mxA. If there is no operation or command after one or two minutes, update the new command will not take effect until RESET mxA. The error message shows "The $PRO_ACT singnal of the Automatic External interface is not active" as the below screenshot. Is there any solution? Thanks.

[Johannes @ Robots in Architecture]

Hello,

Hmm... That is very strange, we have definitely let mxA run for much longer than that.
Is the problem also happening with the KUKA test program?
Can you try setting your laptop's Power Options (if it's a laptop) to High Performance, so that there is less chance of any hardware going to sleep?

Best,
Johannes

[machens]

This problem is not happening with the KUKA test program. I use the desktop computer with high performance power option. Thanks.

[machens]

Hello Johannes,
I uploaded a video. You may check the attachement.
In the video you can see there is an error messge but just show about 0.2 second in smartPAD.
KSS00108 Dynamic Braking Active

Regards,
Ming

[Johannes @ Robots in Architecture]

Hello,

Can you please make a tiny, simple test program where the error occurs on your setup and send it to me?
Then I could test it on my end and see if the same thing happens!

Thanks!
Johannes