got error ip adress after open kuka robot

[Settawat]

I have open kuka robot for programing but it can not operating I have got error in attract picture .What  I have try to solve 1.remote com to kuka robot but it can not connect
2.connect by cmd>ping IP address of robot so it appear request time out 3. unplug kuka smart pad

[Johannes @ Robots in Architecture]

My recommendation would be to connect a display to the robot controller (usually DVI, sometimes DisplayPort) and check what is going on if the smartPad has got problems connecting.

Best,
Johannes

[Settawat]

Thank for the suggestion. now I can operate the robot I fix by plugin all ports about IP address I think it has some port have a loss.

Best regard,
Settawat